At a glance
POSITION NEEDED FROM END OF MAY THROUGH OCTOBER 1ST. Takes orders on the phone, using the guest's name at all times. Uses suggestive selling techniques to increase check average. Refers all unusual requests to supervisor for proper handling. No reasonable guest request is to be denied. Coordinates preparation and delivery of orders with kitchen and room service servers. Coordinate table/tray pickups from guestrooms and floors. Coordinate amenity delivery. Processes all payments ie Room Charges, cash, credit card etc. Adhere to hotel safety standards. Perform other duties and handle projects as assigned by Manager. Obtains and replaces issued bank each day; counts the bank and ensures it balances Prepares the proper reporting forms for the day with name, date, shift and outlet Stocks cashier station with proper supplies Ensures entire area is neat, clean, and in good order. Is thoroughly familiar with all menus, beverage and wine lists.
Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Education High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Experience Previous cashier experience preferred Must possess basic computational ability. Must possess basic computer skills. Must be able to stand and exert well-paced mobility for up to 7 hours in length. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to bend, squat and lift up to 25 lbs. on a regular and continuing basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
CHICAGO BURGER CO.
The Sheraton Grand Chicago puts you in the heart of downtown Chicago, and offers breathtaking views of the river and lake. directly on the riverfront, we are within walking distance of Navy Pier, Millennium Park and Michigan Avenue. We have 1218 beautifully appointed guestrooms, including our Towers Level and 33 elegant suites. The Sheraton Grand Chicago is an Equal Employment Opportunity Employer.
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World. ™
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf