At a glance
POSITION PURPOSE: The Manager, Restaurants & Bars oversees the function of all food and beverage outlets to ensure excellent guest service and maximizes revenue and profits. Essential functions include, but are not limited to: Work with the individual Restaurants & Bars leadership team concerning food and beverage quality, service, cleanliness, merchandizing and promotions. Interview, select, train, supervise, counsel and discipline restaurant staff for the efficient operation of the outlet. Organize and conduct pre-shift and departmental meetings communicating pertinent information to the staff, such as house count and menu changes. Schedule and direct staff in their work assignments. Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of involved parties. Organize special events in the restaurant such as receptions. Maintain communication with all departments to ensure customer service needs are met. Develop, implement, and change menu items on an as-needed basis. throughout facilities and kitchen areas to visually monitor and take action to ensure food quality and service standards are met. Verify temperatures, judge appearance and taste of products and check preparation methods to determine quality. Give guidance toward improvement and make necessary adjustments for consistency. Maintain profitability of outlet to support overall hotel operation. Control payroll and equipment costs (minimizing loss and misuse). Ensure par stock levels are maintained by calculating inventory, ordering and retrieving supplies and stocking shelves by stooping, bending, lifting heavy articles and reaching overhead. Evaluate cost effectiveness of all aspects of operation. Develop and implement cost saving and profit enhancing measures. Review, prepare and update forecasts as needed. Utilize prescribed cash handling procedures to accurately charge customers, create forecast and revenue reports and write correspondence. Assist leadership team in training and development of staff in order to provide most positive guest service and associate well being. Oversee divisional matters as they relate to federal, state and local employment and civil rights laws. Job Knowledge, Skills & Abilities Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. Considerable skill in complex mathematical calculations. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to diffuse anger, collect accurate information, and resolve conflicts. Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues, and labor relations, including, but not limited to the following statutes and their state and local analogues (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, and NLRA. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Ability to work primarily with fingers to pick, pinch, type and carry out substantial movements (motions) of the wrists and hands as well. • Requires manual dexterity to use and operate all necessary equipment. Requirements Physical Demands • Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. • Position requires walking and giving direction most of the working day. Length of time of these tasks may vary from day to day and task to task. • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. • Must be able to lift up to 15 lbs. on a regular and continuing basis. • Must be able to lift trays of food or food items weighing up to 30 lbs. frequently. • Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. • Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. • Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor’s Degree preferred. Experience Minimum of three years food and beverage service background and with at least one-year restaurant management required. Licenses or Certificates Not Applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Food and Beverage
Westin Dallas Downton 1201 Main Street Dallas TX 75202 Centrally located in downtown Dallas and occupying a full city block, One Main Place is in the heart of commerce, culture, and growth. We're also adjacent to Belo Gardens, providing our guests with both tranquil surroundings and the opportunity to embrace the energy of our vibrant city. In addition, our location within One Main Place provides guests with direct access to Dallas' vast underground network of retail businesses, as well as views of Trinity River, Victory Park, Reunion Tower and historic West End, all of which are visible throughout the hotel. Our 326 guestrooms and suites feature Westin's signature Heavenly® Bed and Heavenly® Bath, high-speed Internet access and a coffee maker with complimentary gourmet coffee and tea. The hotel will have an indoor pool, fitness studio, business center, 3-meal restaurant, coffee shop, bar and 31,500 square feet of flexible and unique meeting space.
Marriott Hotels & Resorts Worldwide, Inc. is one of the leading and largest hotel and leisure companies in the world with 5700 properties in more than 110 countries at its owned and managed properties. Marriott Hotels is a fully integrated owner, operator and franchisor of hotels and resorts with over 30 brands. The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf