At a glance
Serve food and beverage items to customers in a friendly, enthusiastic, professional, and timely manner in our Private Dining department. Deliver all food and beverage requests. Control guest checks and secure proper payment. Ensure station and table set-ups are complete and perform various side duties as assigned by the Private Dining Supervisor. Maintain proper condition and cleanliness of dining areas and servicing equipment.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: • Must be able to speak, read, write and understand the primary language(s) used in the workplace. • Must be able to read and write to facilitate the communication process. • Requires good communication skills, both verbal and written. • Must possess basic computational ability. • Must possess basic computer skills. • Knowledge of the appropriate table settings and service ware. • Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties. Physical Demands • Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. • Must be able to stand and exert well-paced mobility for up to 4 hours in length. • Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. • Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. • Must be able to lift trays of food or food items weighing up to 30 lbs. on a regular and continuing basis. • Must be able to push and pull carts and equipment weighing up to 250 lbs. frequently. • Must be able to exert well-paced ability in limited space and to reach other locations of the hotel on a timely basis. • Must be able to exert well-paced ability in limited space. • Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. • Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. • Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. • Vision occurs continuously with the most common visual functions being those of near vision and depth perception. • Requires manual dexterity to use and operate all necessary equipment. QUALIFICATION STANDARDS Education High school or equivalent education required. Experience Two years experience as food server in full service restaurant is required. Customer service experience in a luxury environment preferred. Licenses or Certificates Must be minimum age to serve alcohol. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards.
Food & Beverage
The St. Regis Bal Harbour What We Believe A culture motivated by the desire to fulfill each request in an authentic and meaningful way ensures a service standard beyond expectation. What We Offer We cultivate our talent through a positive approach that is both our legacy and our touchstone.
Starwood Hotels & Resorts Worldwide, Inc., one of the leading hotel and leisure companies in the world with more than 1000 properties in over 100 countries a fully integrated owner, operator and franchisor of hotels and resorts with the following internationally renowned brands: St. Regis®, The Luxury Collection®, Sheraton®, Westin®, Four Points® by Sheraton, W®, Le Méridien®, Aloft®and ElementSM. Starwood Vacation Ownership, Inc., a subsidiary of Starwood Hotels & Resorts Worldwide, Inc., is one of the premier developers and operators of high quality vacation interval ownership resorts. For more information, please visit www.starwoodhotels.com or www.starwoodvacationownership.com.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf