Revenue Manager

2017-04-20 | Revenue Management | Sheraton Club des Pins Resort

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At a glance

Location

Algiers,Algeria

Employment Fraction

Full Time

Reference Code

20422311

Job Description

POSITION PURPOSE The Director of Revenue Management is a leadership role, responsible for the effective strategic and tactical implementation of Starwood Revenue strategy, maximizing hotel room revenue through effective pricing and inventory management. The responsibilities of this position will align with the Divisional Strategic Plan for Revenue Management, based on the RM functional pillars. ESSENTIAL FUNCTIONS • Develop overall pricing strategy, in alignment with Starwood EAME Divisional Pricing Guidelines, to include all market segments and distribution channels o Formulate Retail Pricing Structure, provide guidance on corporate transient negotiated pricing, group pricing for each group, wholesale pricing and acceptance o Ensure effective pricing strategies are in place to reflect asset strength relative to the competition in each market • Effectively manage inventory and pricing strategy in all distribution channels including branded web, 3rd party sites, StarLink, and the GDS • Lead the Regional Internet Merchandising Manager and Director of Sales & Marketing in the decision making process of promotion participation and rates thereof • Closely monitor competitive pricing and understand the impact of relative pricing decisions on property performance. Set selective sell guidelines for groups and coordinate management of group business closely with the sales and banquet teams. • Pro-actively identify Soft Spot periods and prepare a Soft Spot Revenue Management Plan, in cooperation with Sales, Marketing and On-Line, with the engagement of Corporate and Regional resources. • Drive Market Share and Revenue Performance through proper pricing and mix management. • Analyse competitive reports and formulate appropriate strategies through use of Deloitte & Touche Reports, The Bench, Hotelligence and Market Vision. • All Rate Solicitations acted upon in a timely manner and rate plans maintained and extended as appropriate. The DORM has sole responsibility for the quality of all pricing setup in the PMS system. Act upon CRMT Audit Results and Recommendations. • Ensure Best Rate Guarantee compliance, and minimize/eliminate BRG claims against the hotel/complex • Ensure Starlink and other electronic distribution systems are returning appropriate availability and pricing for the following 550 days • Responsible for administration of the online Revenue Plan and the accuracy of all rooms data as input into the system. • Responsible for the preparation of 30-60-90 day fully updated Forecasts in the Revenue Plan Forecast Tool on a monthly basis. Also responsible for preparation of the ‘mid-month forecast by the 15th of each month, plus the 13th month outlook, following the close of each calendar month. • Responsible for preparation and presentation of Rooms Revenue Management elements as part of the annual budget process. (Market Analysis, Comp Pricing, Product Quality, Rooms Production etc). • Lead the property’s weekly Revenue Management/Strategy Meeting and contribute to the Daily Operations Meeting • Maintain an RM succession plan for the hotel, in coordination with the Regional DRM. o (Revenue Manager, Revenue Management Executive). Recruit, train and mentor (as applicable) the Reservations Manager and/or the Revenue Management Executive with view to contingency and contribution to divisional ‘bench strength’. • Ensure that the Revenue Manager/Rev Mgt Executive under direct report is fully able to complete the 90 Day forecast using the Revenue Plan, run a Rev Max meeting, TLPE daily tasks, all IPS checklist items, and can manage all aspects of reservations (cut off dates, rooming lists, guest complaints) • Complete understanding and effective execution of current and new Revenue Management systems and Tools. Includes Opera PMS/S&C or Fidelio PMS/Delphi, IPS, PRSNet, TLPe, TLGO if applicable, Market Vision, Enterprise Channel Reports, Revenue Plan, StarTrack, CMD. • Take the lead role in property TLPE. Installations and ensure on-going setup of TLPE/TLGO is complete and accurate. Seed Data frequently managed and compressed when necessary and Group forecast updated in TLPe. TLGO utilized and group strategy updated. Educate the sales team on the effective use of TLGO and Opera S&C/Delphi to improve profitability of group bookings.

Requirements

QUALIFICATION STANDARDS • Ability to quickly adapt to a constantly changing market with a revenue positive effect • Analytical approach to problem solving and demonstrated ability to “think out side of the box” • Ability to analyze financial statements and market data • Detail orientated and hands on • Requires excellent communication skills, both verbal and written, and strong command of English in both • Effective ability to lead, motivate and develop associates • Ability to develop and deliver effective presentations • Demonstrate self-confidence, energy and enthusiasm Education: Professional Certification (University Degree, Hotel School Diploma) Experience: Minimum 2 years experience as a Hotel Revenue Manager, additional Hotel experience an asset Grooming: All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time

Department

Revenue Department

Location

Sheraton Club des pins Algeria

Company Description

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

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Back to search

At a glance

Location

Algiers,Algeria

Employment Fraction

Full Time

Reference Code

20422311