Sales Account Director at The Phoenician - Northeast Market

2017-04-20 | Sales and Marketing | The Phoenician, Scottsdale

Back to Search

At a glance

Location

Scottsdale,USA

Employment Fraction

Full Time

Reference Code

20422458

Job Description

Sales Account Director (Northeast Market) at The Phoenician Exempt / Full Time The Phoenician, a Luxury Collection Resort, offers exceptional benefits to Full Time Ambassadors! Due to our continued growth and development of our Associates, we are currently searching for an accomplished hotel sales professional. A minimum of 3 years of sales experience within a hotel or resort of 350 rooms or more is necessary for this rare and sought after opportunity. The ideal candidate will have proven track record of successful sales management (51+ rooms per night). Prior exposure to working within an upscale hotel or resort environment (or similar) necessary for this rare and exceptional opportunity. Due to the interaction with all areas of the hotel, prior hotel operations experience strongly preferred. Computer proficiency including Microsoft Office and Delphi (ISAC preferred) strongly preferred for this excellent sales opportunity. Selected candidate will present history of creative prospecting and closing success. Public speaking and presentation skills essential to this individual’s role. Ability to work a flexible schedule including days, evenings, weekends, and holidays necessary. If you love working within the hospitality industry and thrive on the thrill and close of the hunt, then please give us the opportunity to get to know you today! Please visit www.starwood.jobs and follow the on-line instructions - we look forward to learning more about you! If you are currently a Starwood Hotels & Resorts Associate, and you want your journey to continue, then please visit your Human Resources Department to obtain the necessary transfer paperwork. Once completed, please apply through StarwoodOne.

Requirements

JOB SUMMARY The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals. CANDIDATE PROFILE Education and Experience - 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR - 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. CORE WORK ACTIVITIES Building Successful Relationships that Generate Sales Opportunities - Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative. - Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc. - Develops relationships within community to strengthen and expand customer base for sales opportunities. - Manages and develops relationships with key internal and external stakeholders. - Provides accurate, complete and effective turnover to Event Management. Managing Sales Activities - Participates in sales calls with members of sales team to acquire new business and/or close on business. - Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence). Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue - Identifies new business to achieve personal and location revenue goals. - Understands the overall market - competitors' strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them. - Closes the best opportunities for the location based on market conditions and location needs. - Gains understanding of the location's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Providing Exceptional Customer Service - Supports the company's service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience. - Services our customers in order to grow share of the account. - Executes and supports the company's customer service standards. - Provides excellent customer service consistent with the daily service basics of the company. - Sets a positive example for guest relations. - Interacts with guests to obtain feedback on product quality and service levels

Department

Location

The Phoenician, a AAA Five Diamond Award Winner, offers 647 rooms including The Canyon Suites, an exclusive all-suite boutique experience which has earned the coveted Five-Star rating from Forbes Travel Guide – both are inspired by a rich history of gracious hospitality. This resort experience is part of The Luxury Collection, a group of unique hotels and resorts offering exceptional service to an elite clientele. All of these hotels are internationally recognized as being among the world's finest. The Phoenician's 250 acre inspiration is situated at the base of Camelback Mountain in Scottsdale, Arizona. Our exclusive property also offers most anything for our discerning clientele: 9 sparkling pools for every taste and preference; The Centre for Well-Being, one of the country's premier resort spas; over 100,000 square feet of exceptional banquet space, and 9 unique dining experiences, including J&G Steakhouse, The Thirsty Camel, the Lobby Tea Court, In-Room Dining, Café & Ice Cream Parlor, Relish Burger Bistro, Oasis Pool Bar & Grill, and Il Terrazzo, where Contemporary Italian and regional classics abound.

Company Description

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™ The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf

_

Back to search

At a glance

Location

Scottsdale,USA

Employment Fraction

Full Time

Reference Code

20422458