Housekeeping Floor Manager

2017-04-21 | Housekeeping and Laundry | W Barcelona

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At a glance

Location

Barcelona,Spain

Employment Fraction

Full Time

Reference Code

20422568

Job Description

The first impression starts here. This role is all about creating and maintaining the look of the hotel. This position is a great place to begin a career with W. Many of W's Directors of Style started their careers as Supervisors. The look of the entire hotel and much of a guest's overall impression of the hotel is related to Style. MAIN FUNCTIONS - Inspect assigned areas in order to provide feedback to management and employees on the cleanliness and maintenance of those areas against standards. - Supervise the performance of room attendants and general cleaning and take appropriate action to correct deficient conditions, behavior, and work practices. - Inspect guest rooms, guest areas and employee areas and assess compliance with all established standards as they relate to cleanliness, maintenance, safety, and security. - Report, as directed, any observed deviations to established standards. - Produce schedules for employees in accordance with staffing guides/productivity requirements. Review and adjust staffing daily to ensure optimum staffing levels. - Review assignments of employees and make adjustments. - Communicate throughout the day with Front Office and other departments to ensure total guest satisfaction. - Monitor consumption and order replacement of guest and cleaning supplies. Manage administrative functions in accordance with established standards.

Requirements

- At least two years in housekeeping management in one of a leading 5 star hotel chain in the same role. - European Union Working Permit is a must. - Ability to speak, read, write and understand the primary language(s) used in the workplace: fluency in Spanish and/or Catalan is required; any other additional language skills are appreciated. - Positive attitude and team spirit - Effective interpersonal skills, resourcefulness and creativity - Display passion for our guests and enthusiasm for the job

Department

Location

Company Description

W Hotels is a contemporary, design-led luxury lifestyle brand and the industry innovator with 46 hotels and retreats, including 18 W-branded residences, in the most vibrant cities and exotic destinations around the world. Inspiring, iconic, innovative and influential, W Hotels provides the ultimate in insider access, offering a unique mix of cutting-edge design and passions around fashion, music and entertainment. With more than 15 years of proven success, W Hotels is on track to reach 75 hotels by 2020. W Hotels have been announced for Madrid, Shanghai, Tel Aviv, Goa, Abu Dhabi, Phuket, Dubai, Amman, Jakarta, Panama, Riviera Maya, Muscat, Hainan Island, Suzhou, Changsha, Chengdu, New Delhi, Kuala Lumpur, Shenyang, Marrakech and Brisbane. At W, adventure is amplified for associates. We look for talented professionals who can embody our brand and deliver whatever our guests are looking for, whenever they need it. Our work culture is as dynamic as we are. From bustling cities to exotic retreats: a world of rewarding experiences await.

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Back to search

At a glance

Location

Barcelona,Spain

Employment Fraction

Full Time

Reference Code

20422568