Executive Assistant to the GM

2017-05-18 | Administration | W Doha Hotel & Residences

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At a glance

Location

Doha,Qatar

Employment Fraction

Full Time

Reference Code

20426281

Job Description

POSITION PURPOSE Manage the day-to-day running and administration of the Executive offices of the General Manager in a courteous and professional manner befitting a prestigious 5 star hotel. Provide and maintain the highest standards of administrative support to the General Manager. ESSENTIAL FUNCTIONS On behalf of the Managers you will need to provide coverage of telephones, open sort and distribute mail, complete timesheets and provide general secretarial support. SUPPORTIVE FUNCTIONS The secretarial support shall include but not be limited to: •The preparation of letters and correspondence. •Receiving and distributing all incoming mail. •Take and redirect telephone calls for the General Manager where appropriate. •Maintenance of diary & appointments to ensure that appointments are honored, meetings attended and deadlines met. •Maintain accurate and efficient filing systems, ensuring timely, safe follow-ups and traces, including logging cheques received. •Manage Christmas and Birthday Card distribution and post. •Handle and respond to guest complaint letters. •Prepare gift vouchers, prizes, donations, guest cards, letter of thanks, reports as requested. •To proactively engage in the development of processes and methods to improve the service and efficiency of all areas of the role. •Handling travel arrangements and accommodation where appropriate. •Taking, typing and distribution of minutes of meetings. •Preparation of VIP and complimentary forms. •To interact with guests either VIPs or previous complaints. •To build external relationships in the community.

Requirements

SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must be able to: •Maintain the strictest confidentiality at all times with regard to client, guest and personnel related matters •Be Highly professional in appearance, character and conduct •Put Attention to detail in terms of content, spelling and grammar of written correspondence •Possess excellent interpersonal and communicative skills and an ability to integrate into all levels of the organization •Posses excellent telephone manner •Show high levels of organizational skills and efficiency •Possess excellent customer service skills •Be able to work under pressure both as part of a team and also working on own initiative •Be proactive and innovative QUALIFICATION STANDARDS Education: Must be highly computer literate with advanced knowledge of Microsoft Office programs, including Microsoft Outlook facilities. Knowledge of desk-top publishing advantageous, but not essential. Experience: Excellent all-round secretarial skills and experience essential. Previous knowledge of the hotel industry is preferred.

Department

As Executive Assistant to the GM you will report to the GM.

Location

The ultimate expression of style and sophistication, W Doha Hotel & Residences infuses your life with the unique combination of casual elegance and urban energy that only W Hotels can provide. Conveniently located in the West Bay of Doha, W Doha Hotel & Residences provides easy access to Doha's shopping destinations, embassies, financial district and culture. W Doha brings the world of entertainment, culinary delights, nightlife and personalized hospitality to Doha.

Company Description

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

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Back to search

At a glance

Location

Doha,Qatar

Employment Fraction

Full Time

Reference Code

20426281