Bell Captain

2017-02-16 | Guest Services / Front Office | The Westin Savannah Harbor Golf R

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At a glance

Location

Savannah,USA

Employment Fraction

Full Time

Reference Code

20410201

Job Description

Greet and welcome arriving guests as they enter the hotel. Assist both arriving and departing guests with baggage handling and supervise door and luggage attendants with respect to same. Welcome and escort guests to and from their rooms and assist with luggage. Store guest baggage upon request and assist with the loading and unloading of baggage into and out of automobiles. Summon taxis upon request. Inform guests of all safety features and, if time permits, promote hotel outlets. Introduce Starwood Preferred Guest Program to guests upon arrival and recognize club members. Supervise door and luggage attendants in carrying out these duties. Supervise all group baggage transfers and amenity deliveries to ensure proper handling and completion. Complete daily paperwork. Maintain the check-in station for appearance, organization, and operational effectiveness. Inspect employees’ uniforms, operational departmental areas for cleanliness and organization, correcting as necessary.

Requirements

Minimum one year previous supervisory experience preferred. Bell Services experience required. Must have valid driver’s license.

Department

Front Office

Location

Westin Savannah Harbor The Westin is a luxury hotel and spa located in Savannah, Georgia and is owned and operated by Starwood Hotels & Resorts Worldwide, Inc. The Hotel, which has received the AAA Four Diamond Award since opening, has over 400 guest rooms and approximately 250 employees. Resort amenities include an 18-hole Championship golf course, Heavenly Spa by Westin, four tennis courts, resort pool and Le Mans-style racetrack. On-site banquet facilities can accommodate over 800 guests, and six restaurants allow plenty of dining choices for our guests.

Company Description

Starwood At Starwood, we call our shared values “promises.” These promises guide our everyday actions and ensure a common understanding of what we can expect from one another. Starwood’s values are: • Go the Extra Step by taking actions that build lasting connections and loyalty • Play as a Team by working globally and across all teams in the company • Do the Right Thing by using good judgment, respecting our communities, associates, owners, partners and the environment We’re committed to creating a company that is a great place to work and provides wonderful guest experiences, great returns to shareholders and is: • Growing • Strong • Stable

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf

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Back to search

At a glance

Location

Savannah,USA

Employment Fraction

Full Time

Reference Code

20410201