At a glance
POSITION PURPOSE Support the Food & Beverage Office by giving secretarial support to the Food and Beverage team, answer incoming calls to the Food & Beverage and Culinary Office and associate queries including payroll adjustments, scheduling and other general queries. ESSENTIAL FUNCTIONS Perform clerical duties such as typing correspondence and reports, filing, and answering phones. Maintain and upkeep various filing systems, including vendor information where necessary. Receive associate queries. Answer questions and concerns; follow through either to resolution or refer to the appropriate manager. Assure all incoming and outgoing correspondence is typed, received, mailed and/or filed as required. Assist and appointments, meetings and travel arrangements for business trips as required. Maintain a professional working environment and attitude. Maintain and upkeep of all office equipment. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Order and maintain office supplies. Resolve payroll issues with assistance from the Food and Beverage Manager by completing paycheck adjustments. Organize and maintain filing system. SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities: Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess advanced computer skills, including Microsoft Office 97, Excel and PowerPoint. Ability to accurately type at least 50 words per minute.
QUALIFICATION STANDARDS Education High school or equivalent education required. Bachelor’s Degree preferred. Experience Five to eight years of extensive clerical/secretarial experience that includes at least three years of administrative assistance or executive secretarial experience. Licenses or Certificates Not applicable. Grooming All employees must maintain a neat, clean and well-groomed appearance per Starwood standards. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.
Food and Beverage/Culinary.
73-128 Ehukai Street Kailua-Kona, HI 96740
Aloha! Here at the Sheraton Kona Resort and Spa at Keauhou Bay we pride ourselves on offering a hotel experience like no other in the Hawaiian Islands. As an employee, you will feel the immediate strong sense of culture, community and ohana we share not only with our guests but among ourselves as well. One of our greatest assets here at the Sheraton Kona is that our expansive property is surrounded by historical Hawaiian sites which we have invested extensive time and resources to restore and in turn the culture has become a part of who we are at the Sheraton Kona. We have a strong sense of pride and respect for tradition which is woven into all aspects of the property- from the hotel rooms to employee uniforms; we honor and respect our rich Hawaiian heritage and culture. Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™ The Company is an equal opportunity employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender (including pregnancy), age, religion, disability, sexual orientation, or veteran status, or any other status or characteristic protected by law. Thank you for taking the first steps in exploring your career options and we are grateful for you considering becoming a part of the Sheraton Kona and Marriott Family! Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf