Duty Manager

2017-02-16 | Guest Services / Front Office | Sheraton Mirage Port Douglas Resort

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At a glance

Location

Port Douglas,Australia

Employment Fraction

Full Time

Reference Code

20410365

Job Description

Reporting directly to the Front Office Manager your responsibilities will include but not be limited to: • Be responsible for ensuring 100% guest satisfaction from guests arrival to departure • Coordinating Front Office daily operations and adherence to the department procedures • Ensure room revenue is maximized • Liaise with Housekeeper to ensure adequate rooms are available for arrivals • Compliance with Work Health & Safety legislation • To notify and assist in investigations in all matters pertaining to safety, security and emergency situations • Undertake hotel inspections noting any quality improvements • Ensure accuracy in guest billing

Requirements

The ability to effectively lead, develop and motive a team of engaged associates Previous experience in a Front Office Duty Manager role is essential Drivers Licence

Department

An exciting opportunity has become available to join our Front Office Management team. We are seeking an experienced and motivated Duty Manager to lead daily Front Office operations.

Location

This iconic Resort is situated between the renowned Great Barrier Reef and the Daintree Rainforest in Tropical North Queensland.  This upscale hotel leader embraces a unique culture and is moving into a new era of change with the completion of a $40 million refurbishment. The resort comprises over 294 guest rooms, suites and villas.

Company Description

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

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Back to search

At a glance

Location

Port Douglas,Australia

Employment Fraction

Full Time

Reference Code

20410365