At a glance
POSITION PURPOSE Responsible for positive experience of guests while maintaining the quality standards and supervision of the outlet staff. ESSENTIAL FUNCTIONS Control the flow of work in the room by seating guests in station rotation while maintaining guest lists and following and enforcing check issue procedures. Assign opening and/or closing side duties. Supervise side work and ensure completed lists of set ups of all stations before departure of service staff. Handle reservation book, take incoming telephone calls, note reservations and special requests by guests.
Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with hotel rules and regulations for the safe and effective operation of the hotel’s facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. •Perform general clerical tasks including maintaining logbooks and reservation books. •Assist in table setting and general dining room maintenance during peak periods. •Perform other duties as requested, such as executing special guest requests. GROOMING All employees must maintain a neat, clean and well-groomed appearance per hotel standards.
B&F Working mostly Saturdays & Sundays
W CHICAGO CITY CENTER - IN THE HEART OF THE LOOP Welcome to that toddlin' town. Set in the middle of the famed Chicago Loop, W Chicago - City Center is close to the Willis Tower (Formerly the Sears Tower), the Chicago Art Institute, music at Millennium Park, and the theater district. Step out – the Windy City surrounds you.
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. The EEO is the Law poster and its supplement are available using the following links: http://www1.eeoc.gov/Employers/poster.cfm AND http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf
The pay transparency policy is available here: http://www.dol.gov/ofccp/pdf/pay-transp_unformattedESQA508c.pdf